Good until the black mould...
Had been working well until I noticed areas of black mould on the tray. Only ever used for one bar of the green face wash. Window is open during the day and tray sits on either the vanity or the windowsill. Purchased in-store so unsure how long I've had it, but somewhere between 1-1.5 years I would guess.
Ethique New Zealand
Kia ora Dianne,
Thank you for taking the time to share your feedback although I'm so sorry to hear you've found mould on your Clay Tray. 😕
Our trays are made from diatomaceous earth and can't support mould growth, but mould can digest and grow on the dirt, dust, and organic residue that accumulates on the tray. This can also include any water (even the smallest of droplets) that has pooled either in the grooves or underneath the tray.
To prevent the growth of mould spores we recommend washing your trays once a week in hot soapy water (or the dishwasher) and allowing them to air dry.
If you're not comfortable continuing to use this Clay Tray please dispose of it in your garden or plant pot, where it will eventually break up and be used as substrate for plants and microbes.
To make up for this one as a one-off, I would love to send out a replacement Clay Tray so you can start fresh.
If you would be interested in this, can you please flick us an email at hello@ethique.com with which tray you'd like and your delivery details? 😊
~ Georgia
